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Restoring Family Links in Switzerland

 
​How the Family Links Network of the Red Cross / Red Crescent Movement can help you look for a family member, restore contact with a family member or be reunited with a family member.​​​​​
We help you to look for family members in Switzerland

​The Swiss Red Cross helps people look for family members in Switzerland.

We try to help you when you have lost contact due to:

  • armed conflict or other situations of violence;
  • natural or man-made disasters;
  • migration;
  • social and personal circumstances (for example, search for biological parents, half-siblings etc.), when possible;

 or in other situations of humanitarian need, when possible.

Learn more about photos of persons looking for missing migrants in Europe

We help you look for family members in another country
​The Swiss Red Cross, together with the ICRC and National Red Cross and Red Crescent Societies abroad, helps people in Switzerland look for family members in another country. 

We try to help you when you have lost contact due to: 

  • armed conflict or other situations of violence;
  • natural or man-made disasters;
  • migration;
  • social and personal circumstances (for example, search for biological parents, half-siblings etc.), when possible;

or in other situations of humanitarian need, when possible.

Learn more about photos of persons looking for missing migrants in Europe

We help restore contact between family members
​The Swiss Red Cross helps people in Switzerland restore and maintain contact with family members through Red Cross messages. This service is provided:
  • when loss of contact is due to armed conflict, other situations of violence, natural or man-made disasters, or migration; 
  • in social and personal circumstances, when possible;
  • when other means of communication (telephone lines, postal system, etc.) are disrupted or not available;

or in other situations of humanitarian need, when possible.

We help reunite families
​The Swiss Red Cross helps reunite people with their families in Switzerland or abroad if this is possible. In particular, we try to help vulnerable people.

Any involvement in family reunification depends on authorization from the government authorities.

We provide other services
​The Swiss Red Cross can try to find information for people who are worried about the health and well-being of a close family member with whom they have suddenly lost contact. In particular, we try to help vulnerable people.

The Swiss Red Cross forwards official documents, or attestations for vulnerable persons, with Red Cross messages in areas where no postal services are operating, if this is possible.​

For more information, please contact the Swiss Red Cross:

The Swiss Red Cross

Phone:

Calling from Switzerland:

  • 058 400 43 80
  • Phone hours: Mo, Tu, Th, Fr from 9:00 to 12:30 AM. We from 1:30 to 4:30 PM

Calling from abroad:

  • +41 58 400 43 80
  • Phone hours: Mo, Tu, Th, Fr from 9:00 to 12:30 AM. We from 1:30 to 4:30 PM
Fax:

Fax from Switzerland:

  • 058 400 42 00

Sending a fax from abroad:

  • +41 58 400 42 00
Address

Swiss Red CrossTracing ServiceWerkstrasse 18Postfach CH-3084 Wabern

Website http://www.redcross.ch

Email address
Website

Our services are free of charge. We will treat your information confidentially.

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